Privacy Policy for Pinhouse Ventures Limited

Effective Date:

Last Updated:

1. Introduction

Pinhouse Ventures Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pinhouseventuresltd.co.ke or use our real estate services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number, address)
  • Property preferences and requirements
  • Financial information for property transactions
  • Communication records with our team
  • Any other information you choose to provide
2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our real estate services
  • Respond to your inquiries and communicate with you
  • Match you with suitable properties
  • Process property transactions
  • Send marketing communications (with your consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. How We Share Your Information

We may share your information with:

  • Property Owners/Sellers: When you express interest in a property
  • Service Providers: Third parties who assist with our operations (e.g., email services, analytics)
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Opt-out of marketing communications

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Note: This is a template privacy policy. Please review and customize it with your legal advisor to ensure compliance with Kenyan data protection laws and regulations.